focus

Shutterstock / Aleksandar Mijatovic

Media


Following 5,000 layoffs and an exit from the PC business in February, Sony has downgraded its forecasts for 2013, from a previously predicted $1.1 billion loss to $1.27 billion. But as it restructures its TV business, Sony Electronics’ new president and COO Mike Fasulo said today a new go-to-market strategy may right the ship.

SONY DSC

SONY DSC

“I’m asking our people to be scrappy,” Fasulo told reporters at a press event in San Francisco. “I’m looking for doers.”

Fasulo said his new strategy includes a more honed “focus on the customer experience.” That sounds an awful lot like the same messaging Sony has put out around one of its few money-making divisions — gaming — with the launch of the PlayStation 4 last year. While the PlayStation 3 stumbled for years behind the Xbox 360, the company has edged ahead of Microsoft’s new Xbox One in the latest console race with a focus on core gamers rather than the Xbox’s bigger ambitions to be an own-the-living-room device.

For its other electronics, “focus” will mean three categories are front of mind: The home, centered around TVs; audio, centered around headphones and wireless home theater equipment; and imaging, aimed at customers who want at least a little more than what cellphone cameras can do.

“This is a fun, entertaining industry,” he said. “Boy, do we make that painful.”

A new partnership with Best Buy will push 4K hard in stores, with both live broadcast content upscaled to the higher resolution and “native 4K” content designed for the screens. Sony products will be available in a store-within-a-store, sort of like what Best Buy has previously pursued with Apple, Microsoft and Samsung.

Part of the problem, Fasulo noted, is a lack of consumer understanding about what the heck 4K is, and uncertainty that it’s really better than the HD screens they already have. Most of Sony’s TV investment in terms of people and marketing will go toward those higher-end displays going forward, but the cheaper “foundation” product category is still a “cash cow,” he said.




2 comments
Yossi Ronnen
Yossi Ronnen

So we need to ditch our HD panels that we bought last year and pay twice the price for 4K...It's not a lack of understanding of what the heck is 4K; it's the lack of the will to spend 4 grands 


PS: not to mention the other costs required to improve your home networking, replacing your BD player etc.

Acamar Lectronleap
Acamar Lectronleap

@Yossi Ronnen  I believe the prices are competitive with 1080p TVs for the number if pixels you're getting:


http://www.amazon.com/dp/B00DOPGO2G


That said, I wouldn't purchase one because there doesn't seem to be much content at the 4k resolution and it might be a long time until we see 4k content.  I'm pretty happy with the 1080p content as it is.


It might make a great PC monitor though.

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